For 2021 only the child tax credit has been increased from $2,000 per child to $3,000 per child from ages 6-17 and $3,600 per child for ages 5 and under. The credit will also be partially sent out in advanced payments for the first time. 50% of the credit will be advanced monthly from July-December 2021. [...]

At some point, you may need to speak with a Client Service Representative.  You could have a question, need to resolve an issue, or need information.  You will feel more successful (and less stressed!) when you understand the best way to complete your call, work with your Client Service Rep and get an effective resolution.  By [...]